How We'll Help With Your Association Administrative Services
As a Board member, you can only be as effective as the systems that support you. Integra has made a substantial investment in technology so we can actively and consistently support you and your association. As a result of our extensive experience in the industry, we developed an administrative system that provides the needed foundation for successful homeowners associations large and small.
Integra HOA Administrative Services is more than an association accounting service. We provide for an array of administrative services which will ease your burden, and provide greater efficiency in a cost effective way. Let us help you save time and keep your association running smoothly.
Accounts Receivable
We will provide a convenient and secure means of receiving homeowner assessment payments. Payments will be received, receipted and deposited each business day. Homeowners may also elect to make payment by a number of convenient methods of their choosing.
Accounts Payable
We will receive invoices from your vendors. These invoices will be scanned into our system and processed for Board review. As invoices require Board review/approval you will receive an email that items await your action.
Financial Reconciliation
We will reconcile your association’s bank accounts monthly as part of our monthly reconciliation process.
Financial Controls
We have developed our systems to segregate duties to protect your association from fraud or mismanagement. Team members who receive payments are different from those who set up and approve invoices. Each step in the process is reviewed for opportunities to provide added layers of protection.
Financial Reporting
We will prepare standard financial reports, and will submit them to your Board, monthly on the 15th of the month following the period being reported.
Administrative Support
We will support the board in maintaining its owners’ list, supporting resale & refinance documentation requests, providing new owners with a letter of introduction and welcome.
Past Due Account Administration
We will regularly review homeowner accounts for delinquencies. As delinquencies occur, we will follow the association’s collection practices by posting late fees and interest as appropriate. Notices of delinquency are promptly mailed to homeowners with unpaid balances.
Document Retention
We will maintain association documents provide us for future Board reference (e.g. insurance policies, meeting minutes, meeting notices, vendor invoices, as exmples).
What Sets Integra Homeowners Associaton Administrative Services Apart From the Rest?
Experienced
Established by East Tennessee’s only Accredited Association Management Company to serve the unique administrative needs of condominium and homeowners association. We have worked with associations large and small and have systems in place to consistently and reliably provide for your association’s administrative needs.
Continuity
Is your association reinventing its processes every time you get a new treasurer? Are you using QuickBooks one year and a paper ledger the next? Could you produce meeting minutes for a meeting held 2-3 years ago? Could you demonstrate that notice of this meeting was properly given homeowners? Our systems ensure that your records are uniformly kept and readily accessible year over year.
Affordability
We have come to appreciate that smaller HOA’s have many of the same administrative needs as our larger managed communities. We have created Integra as an affordable alternative to full management service while still addressing those critical administrative needs.
Professionalism
Integra is built to take advantage of established industry best practices. Your association may not be large, but you can enjoy many of the systems and services that allow larger associations to run smoothly.
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Areas That We Serve
Knoxville | Maryville | Oak Ridge | Johnson City Gatlinburg | Pigeon Forge | Sevierville